We are happy to take returns of new, unopened merchandise as long as it is received by us within 14 days of purchase.

The amount of the refund will be based on several factors such as total game order size and our actual shipping and packaging costs.

Before you send an item back, please contact us to let us know what to expect. If it has been more than 30 days since you paid for the order, you will receive credit in the form of a Gift Certificate.

Damaged games may *not* be returned unless they were damaged during shipping. Be sure to contact us before sending anything back to us.

If games are damaged during return shipping, we cannot give credit for those, and you will be responsible for return shipping back to you if you want the game. So be sure to pack your returns carefully!

Unless you received the item due to a mistake on our part, you will be responsible for the cost of return shipping.

If the fault was ours, please contact us for options before sending the item back. To serve everyone's best interest we will try to find the most economical solution.

Email us if you have any questions or comments about our return policies.